Folks on the internet are angry as the Playstation Network or PSN is down once again. Now, things such as maintenance etc. are usually understandable as long as they’re scheduled and gamers are aware of these things ahead of time but it seems to have become a common occurrence where PSN goes down with no warning and millions of gamers are left wondering why it’s acceptable this has become a familiar thing for gamers to put up with.
Don’t get us wrong, it’s not as if any online service is 100% reliable, not even Sony’s competitor Microsoft whose Xbox Live service has had it’s fair share of service issues but it’s the general consensus, and fairly so, that it’s Sony’s service that suffers the worst when it comes to downtime.
It was just last month on January 4 when PSN last suffered downtime like this where the service for nearly a whole day for many gamers which left many gamers angry at Sony for failing to say why it was the servers had gone down for so long and for taking so long to get everyone back online. To Sony’s credit, they did announce they would be giving PSN users something for their troubles which later turned out to be a one day PlayStation plus extension.
While this did serve as a nice gesture, the bigger problem still looms that people are paying a fee to play online on the PS4, after Sony stopped providing the free online play that they provided with the PS3 when entering the new generation and with a price tag many hoped it would mean Sony would improve their online infrastructure and security to avoid such regular downtime.
However, now even in 2016 it seems that those hopes didn’t come to fruition (that’s not to say Sony didn’t spend money on improving their online services) but it seems like downtime, whether it’s scheduled or not still seems to be too reguarly happening and it can be a real issue for those who primarily play online focused games.
So what can gamers do? There’s sure to be those who call out the gamers who voice their anger at the regular downtime that PSN suffers from and label them as entitled and so on but isn’t it better to be vocal and heard in hopes that Sony will listen and perhaps even invest more in ensuring their online services are more stable in the future.
Again, I want to state that Sony compensating PlayStation gamers with a one day PlayStation plus extension was a nice gesture and is definitely better than nothing (which they could’ve done) but one does have to ask whether this was more of a ploy to cover up the more pertinent issue of PSN’s problems with regular downtimes rather than it being a wholly altruistic move on Sony’s part.
Although this article has been more focused on PSN due to how it seems that it’s the PlayStation service that seems to suffer from downtime more regularly but we hope this serves as a message to Xbox Live’s service issues too which do occur too, even if on a less regular basis than PSN, these issues are ones that make gamers on both platforms suffer and we hope Sony and Microsoft invest further in ensuring downtime is reduced. After all, no one wants their console to suffer from downtime in a world where the online part of our consoles are so integral to our experiences with them.
This isn’t the first time PSN has gone down in 2016 and it certainly won’t be the last but all we can do is make our voices heard and let both Sony and Microsoft know that unscheduled downtime is quite frankly a pain in the ass and while it probably is an inevitability that such huge online services are going to experience issues from time to time, it won’t hurt to let gamers know what caused the issues and how they plan to prevent it from happening again. I think gamers just want more transparency involving these issues.
How have you been affected by PSN’s downtime? What are you playing instead? Let us know how you feel in the comments below